Patient Safety and Quality

An introduction to the regulatory compliance and risk management issues affecting patient safety and quality improvement. Specific topics will include laws and regulations governing: the documentation of patient safety and quality, including incident reporting and charting of medical care; principles of zero harm and high reliability; culture of safety and process improvement; reporting and publicizing results and unintended consequences; HIPAA and other patient privacy issues; technology and human error, wearable technology, AI, and cybersecurity; safety of the health care team; and communication among healthcare providers on risk management, patient safety and quality improvement.