You will need to turn on/off Clutter from the Outlook web app.
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Sign in to the web Outlook at http://outlook.com/fsu.edu (for Faculty and Staff) or http://outlook.com/my.fsu.edu (for Students).
- Faculty/Staff: On the navigation bar, go to Settings
> Options > Mail > Automatic processing > Clutter.
- Students: On the navigation bar, go to Settings
> Mail > Automatic processing > Clutter.
- Faculty/Staff: On the navigation bar, go to Settings
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To disable Clutter, uncheck Separate items identified as Clutter and select Save
.
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Clutter is now disabled. The Clutter folder and email within the Clutter folder will remain after you turn off the feature. Any new email will not be routed to Clutter.